Girl Tribe - Charlotte, North Carolina

Emily D. F.

I can't say enough good things about Girl Tribe Co!

We wanted matching "Lavender Haze" shirts for a mother-daughter trip to see the Eras Tour in London this past August, and they made sure we got them in time. My daughter was thrilled with the unique, high quality stickers, and we both loved wearing our shirts to the show, AND our Taylor Swift-themed tea party bus tour. They’re cute & comfy- the quality is amazing, and the customer service was truly top-notch!

Additionally we happened to be visiting Charlotte this past weekend and I couldn’t leave without stopping by the shop. It’s so cute, and we just love the female pop-star & holiday themed goodies! My daughter couldn’t leave without a couple Sabrina Carpenter themed gems 💖

Thank you, Girl Tribe Co., for making our trip & my daughter’s passion for music extra special! 🙏🏽

jen K.

Terrible experience. Bought a few shirts from here, my wife wore hers and we washed in cold water. ALL OF THE LETTERING/IMAGERY started breaking away immediately. These shirts do not last and especially at the price you pay. Not to mention- I’ve never been treated so bad by customer service before. They were aware of what happened, promised back and forth that they would make it right. After continuously reaching out and continuously being told “I’ll have someone reach out to you asap” and nothing being changed, I’m taking the loss. Absolutely terrible. Please do not buy your stuff here, take their designs and go to Etsy.

Kassidy B.

I discovered Girl Tribe Co. on social media and was instantly drawn to their designs and brand. I placed an order from their 'Spooky Szn' collection on October 19th—a beanie and tee specifically for a Halloween-themed work event on October 30th. Six days after placing my order, I reached out as I noticed the status hadn’t changed from ‘order received.’ I requested an estimated fulfillment date, explaining the urgency due to the upcoming event. We are now at day 10 and I have yet to receive a response and the order status remains unchanged.

According to their website, orders are screen-printed in-house, causing delays in order fulfillment. However, given that these aren’t custom items, it seems reasonable to expect that products would be available to ship when posted online—especially items tied to a specific holiday like Halloween. If they cannot guarantee delivery before the holiday, the products should either be marked as unavailable or have clear fulfillment dates so customers aren’t left in the dark.

The most disappointing aspect has been seeing their social media team actively promoting other products and their 'Eras Tour' pop-ups, without addressing customer concerns. It would be great to see them invest more in improving their e-commerce processes, rather than focusing solely on social media presence.

I really loved the designs and what Girl Tribe Co. stands for, but this experience has left me disappointed

Cassidy G.

I ordered online and received my crewneck and cup within 5 days! I was surprised to see it so quickly, but very happy of course. Love the quality and can’t wait to show of my “nurse” crewneck. Highly recommend. Plus I got a pretty good deal on Cyber Monday!

Chastity T.

I’m a fan of Girl Tribe but will not be ordering online anymore. It’s been almost two weeks since I placed an order and no update on shipping. Going off the other reviews, it seems like this is the norm for shipping.

Rebecca L.

Lovely local girlie botique store ... you'll surely find something to take home 🛍

taylor M.

I'm not the type of person to leave a bad review but... I ordered a custom varsity sweatshirt. I had it for a few days and wore it twice without washing it. The letters started peeing off and one came off completely. I emailed the company telling them about the issue and said I wanted my money back or a new one. They said they were going to get a new one out to me and apologized that they are still working out the kinks. Well its been over two weeks, no update or emails. No sweatshirt. And they wont be responding to my email for 5 days because they are doing a pop up.
I'm all about supporting small businesses, but this one just isn't good about keeping customers updated nor satisfied (per reading other reviews) at this point I don't even want the replacement.

Samantha S.

Pretty frustrating it takes 14 BUSINESS DAYS to even ship out and then you have to wait 7-10 days after that for shipping. Thats entirely way too long. Pretty expensive clothing to have to wait that long.